# When incident.io May Not Be a Good Fit

DevFeed: [When incident.io May Not Be a Good Fit](<https://devfeed.tech/articles/5-reasons-why-you-shouldn-t-buy-incident-io-11568.md>)

Original publisher: [Read original article](<https://incident.io/blog/5-reasons-why-you-shouldnt-buy-incident-io>)

Author: Chris Evans

Published: 2022-09-08T00:00:00Z

Content type: opinion

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [site-reliability-engineering](<https://devfeed.tech/topics/site-reliability-engineering.md>)

Tags: [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [sre](<https://devfeed.tech/tags/sre.md>)

## AI overview

incident.io explains the types of organizations for which its incident-management product may not be a good fit, emphasizing that incident response involves teams beyond engineering.

## Source excerpt

Not many companies will tell you exactly why you shouldn't use their product, but doing so can save everyone a lot of time and effort. So here you go, a short-cut to finding out whether we're the right tool for you.