# 5 things that surprised me in my first month at incident.io

DevFeed: [5 things that surprised me in my first month at incident.io](<https://devfeed.tech/articles/5-things-that-surprised-me-in-my-first-month-at-incident-io-11779.md>)

Original publisher: [Read original article](<https://incident.io/blog/first-month-surprises>)

Author: Aaron Sheah

Published: 2022-11-09T00:00:00Z

Content type: opinion

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [Developer experience](<https://devfeed.tech/topics/developer-experience.md>)

Tags: [building](<https://devfeed.tech/tags/building.md>), [developer](<https://devfeed.tech/tags/developer.md>), [developer-experience](<https://devfeed.tech/tags/developer-experience.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [onboarding](<https://devfeed.tech/tags/onboarding.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [product](<https://devfeed.tech/tags/product.md>), [slack](<https://devfeed.tech/tags/slack.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [speed](<https://devfeed.tech/tags/speed.md>), [zoom](<https://devfeed.tech/tags/zoom.md>)

## AI overview

A reflection on five surprises from the author's first month at incident.io, including the company's unusually fast pace, office-first culture without mandatory office days, the benefits of in-person collaboration for onboarding, a high-trust environment, and strong investment in developer experience.

## Source excerpt

5 things that surprised me in my first month at incident.io.