# AI is becoming a first hire for small businesses

DevFeed: [AI is becoming a first hire for small businesses](<https://devfeed.tech/articles/ai-is-becoming-a-first-hire-for-small-businesses-6288.md>)

Original publisher: [Read original article](<https://openai.com/index/ai-first-hire-small-business>)

Published: 2026-05-25T00:00:00Z

Content type: article

Language: en

Sources: [OpenAI News](<https://devfeed.tech/sources/openai-news.md>)

Topics: [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [ChatGPT](<https://devfeed.tech/topics/chatgpt.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [business](<https://devfeed.tech/tags/business.md>), [chatgpt](<https://devfeed.tech/tags/chatgpt.md>), [customer-service](<https://devfeed.tech/tags/customer-service.md>), [global-affairs](<https://devfeed.tech/tags/global-affairs.md>), [product-development](<https://devfeed.tech/tags/product-development.md>), [research](<https://devfeed.tech/tags/research.md>)

## AI overview

OpenAI reports that at least four million people in the United States used ChatGPT during March 2026 to plan, start, run, or grow small businesses. The article describes how entrepreneurs use it for tasks such as branding, product development, business validation, marketing, pricing, customer communication, and administrative work.

## Source excerpt

New research shows how 4 million Americans use ChatGPT to start, run, and grow small businesses, lowering the cost of entrepreneurship with AI.