# Akamai achieves zero Severity 1 incidents with OpenSearch and BigData Boutique

DevFeed: [Akamai achieves zero Severity 1 incidents with OpenSearch and BigData Boutique](<https://devfeed.tech/articles/akamai-achieves-zero-severity-1-incidents-with-opensearch-and-bigdata-boutique-91114.md>)

Original publisher: [Read original article](<https://opensearch.org/case-studies/akamai-achieves-zero-severity-1-incidents-with-opensearch-and-bigdata-boutique/>)

Author: OpenSearch

Published: 2026-10-20T19:12:45Z

Content type: article

Language: en

Sources: [OpenSearch](<https://devfeed.tech/sources/opensearch.md>)

Topics: [opensearch](<https://devfeed.tech/topics/opensearch.md>), [Open Source](<https://devfeed.tech/topics/open-source.md>), [big-data](<https://devfeed.tech/topics/big-data.md>), [data-engineering](<https://devfeed.tech/topics/data-engineering.md>)

Tags: [akamai](<https://devfeed.tech/tags/akamai.md>), [akamai-technologies](<https://devfeed.tech/tags/akamai-technologies.md>), [alerting](<https://devfeed.tech/tags/alerting.md>), [analytics](<https://devfeed.tech/tags/analytics.md>), [analytics-infrastructure](<https://devfeed.tech/tags/analytics-infrastructure.md>), [apache-2-0](<https://devfeed.tech/tags/apache-2-0.md>), [big-data](<https://devfeed.tech/tags/big-data.md>), [bottlenecks](<https://devfeed.tech/tags/bottlenecks.md>), [case-studies](<https://devfeed.tech/tags/case-studies.md>), [cdn](<https://devfeed.tech/tags/cdn.md>), [cloud](<https://devfeed.tech/tags/cloud.md>), [cloud-computing](<https://devfeed.tech/tags/cloud-computing.md>), [cluster](<https://devfeed.tech/tags/cluster.md>), [clusters](<https://devfeed.tech/tags/clusters.md>), [cost](<https://devfeed.tech/tags/cost.md>), [cost-efficiency](<https://devfeed.tech/tags/cost-efficiency.md>), [costs](<https://devfeed.tech/tags/costs.md>), [data](<https://devfeed.tech/tags/data.md>), [migration](<https://devfeed.tech/tags/migration.md>), [opensearch](<https://devfeed.tech/tags/opensearch.md>), [zero](<https://devfeed.tech/tags/zero.md>)

## AI overview

Akamai moved from Elasticsearch to OpenSearch to reduce proprietary licensing costs and gain deployment flexibility while handling more than 3 TB of daily ingestion. With BigData Boutique's NeverBlink AI monitoring and expert support, its seven-person SRE team receives proactive cluster-health alerts and actionable recommendations; the article reports zero Severity 1 incidents since the engagement began, with potential bottlenecks resolved in minutes rather than hours. The account also cites support for enterprise needs such as searchable snapshots, SSO, and architectural guidance on Cross-Cluster Replication. These are reported outcomes from the Akamai engagement, not a guarantee for other deployments.

## Source excerpt

Akamai OpenSearch Migration: Achieving Zero Sev 1 Incidents with Big Data Boutique The post Akamai achieves zero Severity 1 incidents with OpenSearch and BigData Boutique appeared first on OpenSearch.