# Behind the Flame: Maggie Baxter

DevFeed: [Behind the Flame: Maggie Baxter](<https://devfeed.tech/articles/behind-the-flame-maggie-baxter-11657.md>)

Original publisher: [Read original article](<https://incident.io/blog/behind-the-flame-maggie-baxter>)

Author: Megan Batterbury

Published: 2026-05-21T14:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [incident](<https://devfeed.tech/topics/incident.md>)

Tags: [2026](<https://devfeed.tech/tags/2026.md>), [company](<https://devfeed.tech/tags/company.md>), [customers](<https://devfeed.tech/tags/customers.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [partner](<https://devfeed.tech/tags/partner.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [tech](<https://devfeed.tech/tags/tech.md>)

## AI overview

Maggie Baxter, a Solutions Engineer at incident.io, describes her work helping technology companies evaluate and implement the company's incident management platform. She discusses relationship-building with prospects and customers, collaboration across the organization, the company-wide offsite, and incident.io's culture of care and personalized customer engagement.

## Source excerpt

Meet Maggie Baxter, Solutions Engineer here at incident.io. 🔥