# Blameless Post-Mortems: Incidents are a learning opportunity

DevFeed: [Blameless Post-Mortems: Incidents are a learning opportunity](<https://devfeed.tech/articles/blameless-post-mortems-incidents-are-a-learning-opportunity-39873.md>)

Original publisher: [Read original article](<https://mende.io/blog/blameless-postmortems/>)

Author: tobi@techunicorn.builders (Tobias Mende)

Published: 2022-01-15T12:42:00Z

Content type: article

Language: en

Sources: [Tobias Mende](<https://devfeed.tech/sources/tobias-mende.md>)

Topics: [Post Mortem](<https://devfeed.tech/topics/post-mortem.md>), [incident](<https://devfeed.tech/topics/incident.md>), [Software Engineering](<https://devfeed.tech/topics/software-engineering.md>), [DevOps](<https://devfeed.tech/topics/devops.md>), [trust](<https://devfeed.tech/topics/trust.md>), [Processes](<https://devfeed.tech/topics/processes.md>)

Tags: [culture-practices-psychological-safety-engineering-excellence-software-craft](<https://devfeed.tech/tags/culture-practices-psychological-safety-engineering-excellence-software-craft.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [infrastructure](<https://devfeed.tech/tags/infrastructure.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [post-mortems](<https://devfeed.tech/tags/post-mortems.md>), [software-development](<https://devfeed.tech/tags/software-development.md>)

## AI overview

The article explains how blameless post-mortems help software and DevOps teams learn from incidents, share knowledge, and improve systems, infrastructure, and processes. It argues that organizations should focus on process failures rather than blaming individuals and should build trust so people report mistakes openly.

## Source excerpt

Blameless Post-Mortems: Incidents are a learning opportunity Blameless post-mortems are an effective tool to facilitate learning from failures, to share knowledge and to significantly improve the entire system, including software, infrastructure, and processes.