# Building AI-Powered Observability with Heroku Managed Inference and Agents

DevFeed: [Building AI-Powered Observability with Heroku Managed Inference and Agents](<https://devfeed.tech/articles/building-ai-powered-observability-with-heroku-managed-inference-and-agents-26381.md>)

Original publisher: [Read original article](<https://www.heroku.com/blog/building-ai-powered-observability-with-managed-inference-and-agents/>)

Author: Karunasri (Karuna) Garigipati

Published: 2026-02-13T19:36:30Z

Content type: tutorial

Language: en

Sources: [Heroku](<https://devfeed.tech/sources/heroku.md>)

Topics: [Heroku](<https://devfeed.tech/topics/heroku.md>), [Model Context Protocol](<https://devfeed.tech/topics/model-context-protocol.md>), [observability](<https://devfeed.tech/topics/observability.md>), [telemetry](<https://devfeed.tech/topics/telemetry.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [ide](<https://devfeed.tech/topics/ide.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [developer-tools](<https://devfeed.tech/tags/developer-tools.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [heroku](<https://devfeed.tech/tags/heroku.md>), [ide](<https://devfeed.tech/tags/ide.md>), [incident](<https://devfeed.tech/tags/incident.md>), [managed-inference-and-agents](<https://devfeed.tech/tags/managed-inference-and-agents.md>), [mcp-on-heroku](<https://devfeed.tech/tags/mcp-on-heroku.md>), [model-context-protocol](<https://devfeed.tech/tags/model-context-protocol.md>), [observability](<https://devfeed.tech/tags/observability.md>)

## AI overview

This tutorial explains how to connect AI coding assistants in an IDE to observability platforms such as Splunk, Honeycomb, and Sentry through the Model Context Protocol and Heroku Managed Inference and Agents. It describes exposing platform APIs as MCP tools so engineers can query production telemetry in plain English and correlate issues across platforms.

## Source excerpt

If you've ever debugged a production incident, you know the drill: IDE on one screen, Splunk on another, Sentry open in a third tab, frantically copying error messages between windows while your PagerDuty keeps buzzing. You ask "What errors spiked in the last hour?" but instead of an answer, you have to context-switch, recall complex [...] The post Building AI-Powered Observability with Heroku Managed Inference and Agents appeared first on Heroku.