# Choco automates food distribution with AI agents

DevFeed: [Choco automates food distribution with AI agents](<https://devfeed.tech/articles/choco-automates-food-distribution-with-ai-agents-6342.md>)

Original publisher: [Read original article](<https://openai.com/index/choco>)

Published: 2026-04-27T00:00:00Z

Content type: article

Language: en

Sources: [OpenAI News](<https://devfeed.tech/sources/openai-news.md>)

Topics: [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [OpenAI](<https://devfeed.tech/topics/openai.md>), [API](<https://devfeed.tech/topics/api.md>), [Automation](<https://devfeed.tech/topics/automation.md>), [Large Language Model](<https://devfeed.tech/topics/llm.md>), [multimodal](<https://devfeed.tech/topics/multimodal.md>), [Inference](<https://devfeed.tech/topics/inference.md>), [Latency](<https://devfeed.tech/topics/latency.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [ai-impact](<https://devfeed.tech/tags/ai-impact.md>), [apis](<https://devfeed.tech/tags/apis.md>), [automation](<https://devfeed.tech/tags/automation.md>), [customer](<https://devfeed.tech/tags/customer.md>), [growth](<https://devfeed.tech/tags/growth.md>), [inference](<https://devfeed.tech/tags/inference.md>), [latency](<https://devfeed.tech/tags/latency.md>), [llms](<https://devfeed.tech/tags/llms.md>), [multimodal](<https://devfeed.tech/tags/multimodal.md>), [openai](<https://devfeed.tech/tags/openai.md>), [productivity](<https://devfeed.tech/tags/productivity.md>), [supply-chain](<https://devfeed.tech/tags/supply-chain.md>)

## AI overview

Choco uses OpenAI APIs, production-ready LLMs, and multimodal systems to automate food-distribution order processing. Its OrderAgent converts emails, SMS messages, images, and documents into structured ERP orders, while VoiceAgent uses the Realtime API for phone ordering with sub-second latency. The article reports increased productivity, reduced manual order entry, and large-scale processing across the food supply chain.

## Source excerpt

How Choco used OpenAI APIs to streamline food distribution, boost productivity, and unlock growth--an in-depth customer story on real-world AI impact.