# Choosing a low-latency infrastructure layer for conversational AI

DevFeed: [Choosing a low-latency infrastructure layer for conversational AI](<https://devfeed.tech/articles/choosing-a-low-latency-infrastructure-layer-for-conversational-ai-16112.md>)

Original publisher: [Read original article](<https://www.twilio.com/en-us/blog/insights/low-latency-layer-conversational-ai>)

Author: Luke Morgan

Published: 2026-09-08T00:00:00Z

Content type: article

Language: en

Sources: [Twilio Blog](<https://devfeed.tech/sources/twilio-blog.md>)

Topics: [Low Latency](<https://devfeed.tech/topics/low-latency.md>), [Conversational AI](<https://devfeed.tech/topics/conversational-ai.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [systems](<https://devfeed.tech/topics/systems.md>)

Tags: [conversational-ai](<https://devfeed.tech/tags/conversational-ai.md>), [industry-insights](<https://devfeed.tech/tags/industry-insights.md>), [inference](<https://devfeed.tech/tags/inference.md>), [infrastructure](<https://devfeed.tech/tags/infrastructure.md>), [low-latency](<https://devfeed.tech/tags/low-latency.md>), [real-time](<https://devfeed.tech/tags/real-time.md>), [voice-ai](<https://devfeed.tech/tags/voice-ai.md>)

## AI overview

This article explains how infrastructure choices affect latency in conversational AI call-center systems. It describes a unified path for speech recognition, language-model processing, and speech synthesis, and presents Twilio's ConversationRelay as a low-latency voice pipeline with median latency under 0.5 seconds.

## Source excerpt

ConversationRelay delivers real-time speech recognition for call centers, with under 0.5s median latency. See how Twilio powers low-latency conversational AI.