# De-risking a PagerDuty migration: the objections we hear most, and how to clear them

DevFeed: [De-risking a PagerDuty migration: the objections we hear most, and how to clear them](<https://devfeed.tech/articles/de-risking-a-pagerduty-migration-the-objections-we-hear-most-and-how-to-clear-them-11748.md>)

Original publisher: [Read original article](<https://incident.io/blog/de-risking-a-pager-duty-migration>)

Author: Eryn Carman

Published: 2026-06-09T14:49:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [migration](<https://devfeed.tech/topics/migration.md>), [incident](<https://devfeed.tech/topics/incident.md>), [Tooling](<https://devfeed.tech/topics/tooling.md>)

Tags: [engineering](<https://devfeed.tech/tags/engineering.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [infrastructure](<https://devfeed.tech/tags/infrastructure.md>), [migration](<https://devfeed.tech/tags/migration.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [organizational](<https://devfeed.tech/tags/organizational.md>), [outage](<https://devfeed.tech/tags/outage.md>), [platforms](<https://devfeed.tech/tags/platforms.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [switching](<https://devfeed.tech/tags/switching.md>), [technical](<https://devfeed.tech/tags/technical.md>)

## AI overview

This article explains why migrating from PagerDuty to another on-call platform is primarily an organizational and change-management challenge rather than a technical one. It presents seven common objections, including risk of missed alerts, and discusses how to address them through ownership, consensus-building, testing, and parallel operation before cutover.

## Source excerpt

Often, switching on-call platforms isn't a technical challenge but a human one. In this post, we break down the seven objections engineering teams raise most often when considering a PagerDuty migration, and share exactly how to address each one.