# Disruption with users unable to start Claude and Codex agent task from the web

DevFeed: [Disruption with users unable to start Claude and Codex agent task from the web](<https://devfeed.tech/articles/disruption-with-users-unable-to-start-claude-and-codex-agent-task-from-the-web-75834.md>)

Original publisher: [Read original article](<https://www.githubstatus.com/incidents/40f3r1jvjwl2>)

Published: 2026-04-23T19:28:00Z

Content type: news

Language: en

Sources: [GitHub Status - Incident History](<https://devfeed.tech/sources/github-status-incident-history.md>)

Topics: [codex](<https://devfeed.tech/topics/codex.md>), [Claude](<https://devfeed.tech/topics/claude.md>), [AI Chat](<https://devfeed.tech/topics/ai-chat.md>), [CI/CD](<https://devfeed.tech/topics/cicd.md>)

Tags: [claude](<https://devfeed.tech/tags/claude.md>), [codex](<https://devfeed.tech/tags/codex.md>), [copilot-agent](<https://devfeed.tech/tags/copilot-agent.md>), [coverage](<https://devfeed.tech/tags/coverage.md>), [disruption](<https://devfeed.tech/tags/disruption.md>), [github](<https://devfeed.tech/tags/github.md>), [integration-test](<https://devfeed.tech/tags/integration-test.md>), [monitoring](<https://devfeed.tech/tags/monitoring.md>)

## AI overview

A code change to Copilot mission control routing prevented users from starting new Claude and Codex agent tasks on GitHub.com for about 57 minutes on April 23. Existing tasks and other Copilot agent features were unaffected. GitHub mitigated the issue by reverting the change and plans to add monitoring and integration test coverage.

## Source excerpt

Between 18:45 and 19:42 UTC on April 23, users were unable to start new agent tasks using either Claude or Codex agent on github.com. This was caused by a code change to how Copilot mission control routes task creation requests. Ongoing agent tasks and other Copilot agent features were not affected. We mitigated the impact by reverting the breaking change. We are adding extra monitoring and integration test coverage for the task creation path to prevent future recurrence.