# Embracing new challenges--my journey as an intern at incident.io

DevFeed: [Embracing new challenges--my journey as an intern at incident.io](<https://devfeed.tech/articles/embracing-new-challenges-my-journey-as-an-intern-at-incident-io-11843.md>)

Original publisher: [Read original article](<https://incident.io/blog/intern-embracing-new-challenges>)

Author: Christin Yuniar Wulandari

Published: 2024-06-04T14:04:00Z

Content type: opinion

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>)

Tags: [company](<https://devfeed.tech/tags/company.md>), [culture](<https://devfeed.tech/tags/culture.md>), [customer](<https://devfeed.tech/tags/customer.md>), [growth](<https://devfeed.tech/tags/growth.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [learning](<https://devfeed.tech/tags/learning.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [support](<https://devfeed.tech/tags/support.md>)

## AI overview

An intern at incident.io reflects on learning through mentorship, team support, and taking on unfamiliar responsibilities. The article describes the Product Responder role, which handles product-related issues, and the PR lead role, which oversees responders, prioritizes tickets, and helps ensure swift issue resolution.

## Source excerpt

A glimpse into my internship journey at incident.io, where we celebrate the value of mentorship, team support, and an open attitude toward new challenges.