# Fin extends Service Agent support to HubSpot and Freshworks

DevFeed: [Fin extends Service Agent support to HubSpot and Freshworks](<https://devfeed.tech/articles/extending-fin-as-the-most-open-agent-platform-9346.md>)

Original publisher: [Read original article](<https://www.intercom.com/blog/extending-fin-as-the-most-open-agent-platform/>)

Author: Paul Adams

Published: 2026-06-09T16:45:42Z

Content type: release

Language: en

Sources: [The Intercom Blog](<https://devfeed.tech/sources/the-intercom-blog.md>)

Topics: [hubspot](<https://devfeed.tech/topics/hubspot.md>), [Support](<https://devfeed.tech/topics/support.md>)

Tags: [agent](<https://devfeed.tech/tags/agent.md>), [apis](<https://devfeed.tech/tags/apis.md>), [cli](<https://devfeed.tech/tags/cli.md>), [customer-experience](<https://devfeed.tech/tags/customer-experience.md>), [docs](<https://devfeed.tech/tags/docs.md>), [fin](<https://devfeed.tech/tags/fin.md>), [fin-for-freshdesk](<https://devfeed.tech/tags/fin-for-freshdesk.md>), [fin-for-hubspot](<https://devfeed.tech/tags/fin-for-hubspot.md>), [helpdesk](<https://devfeed.tech/tags/helpdesk.md>), [hubspot](<https://devfeed.tech/tags/hubspot.md>), [integrations](<https://devfeed.tech/tags/integrations.md>), [mcps](<https://devfeed.tech/tags/mcps.md>), [news-updates](<https://devfeed.tech/tags/news-updates.md>), [platform](<https://devfeed.tech/tags/platform.md>)

## AI overview

Intercom announces that Fin can operate as a Service Agent on top of HubSpot and Freshworks, allowing customers to integrate it without migrating from their existing helpdesk. The article also describes Fin's open-platform approach, including APIs, MCPs, CLI access, and public documentation.

## Source excerpt

Fin can be used as a Service Agent on top of HubSpot and Freshworks, meaning you can use the world's best Agent without migrating off your helpdesk.