# Fixing "Guided Access app unavailable. Please contact your administrator" when using Microsoft Intune and Endpoint Manager

DevFeed: [Fixing "Guided Access app unavailable. Please contact your administrator" when using Microsoft Intune and Endpoint Manager](<https://devfeed.tech/articles/fixing-guided-access-app-unavailable-please-contact-your-administrator-when-using-microsoft-intune-and-endpoint-manager-29334.md>)

Original publisher: [Read original article](<https://www.schakko.de/2022/03/16/fixing-guided-access-app-unavailable-please-contact-your-administrator-when-using-microsoft-intune-and-endpoint-manager/>)

Author: Schakko

Published: 2022-03-16T15:30:43Z

Content type: tutorial

Language: en

Sources: [Schakko](<https://devfeed.tech/sources/schakko.md>)

Topics: [iphone](<https://devfeed.tech/topics/iphone.md>), [iOS](<https://devfeed.tech/topics/ios.md>), [Mobile](<https://devfeed.tech/topics/mobile.md>), [Microsoft](<https://devfeed.tech/topics/microsoft.md>), [Entra ID](<https://devfeed.tech/topics/entra-id.md>), [Deployment](<https://devfeed.tech/topics/deployment.md>), [Network](<https://devfeed.tech/topics/network.md>), [Availability](<https://devfeed.tech/topics/availability.md>)

Tags: [availability](<https://devfeed.tech/tags/availability.md>), [azure](<https://devfeed.tech/tags/azure.md>), [connectivity](<https://devfeed.tech/tags/connectivity.md>), [deployment](<https://devfeed.tech/tags/deployment.md>), [ios](<https://devfeed.tech/tags/ios.md>), [iphone](<https://devfeed.tech/tags/iphone.md>), [microsoft](<https://devfeed.tech/tags/microsoft.md>), [mobile](<https://devfeed.tech/tags/mobile.md>)

## AI overview

A troubleshooting account of an iPhone MDM deployment failure in Microsoft Intune and Endpoint Manager, where the user saw a "Guided Access app unavailable" error. It examines network connectivity, waiting for deployment, removing and re-enrolling the device, checking the VPP token, and reviewing the iPhone's system state.

## Source excerpt

Another problem I had recently asked about, had been a failed iPhone MDM rollout. As in my previous blog post mentioned, the endpoints in the environment - including iPhones - are managed with Microsoft Endpoint Manager. During one of the iPhone deployments, the user received the error Guided Access app [...] The post Fixing "Guided Access app unavailable. Please contact your administrator" when using Microsoft Intune and Endpoint Manager appeared first on schakko.de.