# From alert to resolution: Manage incidents with Bits Chat in Slack

DevFeed: [From alert to resolution: Manage incidents with Bits Chat in Slack](<https://devfeed.tech/articles/from-alert-to-resolution-manage-incidents-with-bits-chat-in-slack-31546.md>)

Original publisher: [Read original article](<https://www.datadoghq.com/blog/bits-chat-slack-incident-response/>)

Author: Nancy Zhu; Evan Marcantonio; Nicole Parisi; Chris Miller

Published: 2026-09-16T00:00:00Z

Content type: tutorial

Language: en

Sources: [Datadog | The Monitor blog](<https://devfeed.tech/sources/datadog-the-monitor-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Slack](<https://devfeed.tech/topics/slack.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [telemetry](<https://devfeed.tech/topics/telemetry.md>), [Code](<https://devfeed.tech/topics/code.md>), [Pull Request](<https://devfeed.tech/topics/pull-request.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [also](<https://devfeed.tech/tags/also.md>), [bits-ai](<https://devfeed.tech/tags/bits-ai.md>), [code](<https://devfeed.tech/tags/code.md>), [collaboration](<https://devfeed.tech/tags/collaboration.md>), [ecommerce](<https://devfeed.tech/tags/ecommerce.md>), [incident](<https://devfeed.tech/tags/incident.md>), [monitor](<https://devfeed.tech/tags/monitor.md>), [root-cause-analysis](<https://devfeed.tech/tags/root-cause-analysis.md>), [slack](<https://devfeed.tech/tags/slack.md>), [telemetry](<https://devfeed.tech/tags/telemetry.md>)

## AI overview

This tutorial explains how Bits Chat in Slack can support incident response by investigating alerts, analyzing telemetry, coordinating responders, generating a pull request for a fix, and tracking follow-up work within the incident channel.

## Source excerpt

Use Bits Chat in Slack to investigate incidents, collaborate with responders, make code fixes, and capture follow-up work where your team communicates.