# Health Plans: Your BI Tells You MLR Moved. Can Your AI Tell You Why?

DevFeed: [Health Plans: Your BI Tells You MLR Moved. Can Your AI Tell You Why?](<https://devfeed.tech/articles/health-plans-your-bi-tells-you-mlr-moved-can-your-ai-tell-you-why-11540.md>)

Original publisher: [Read original article](<https://www.databricks.com/blog/health-plans-your-bi-tells-you-mlr-moved-can-your-ai-tell-you-why>)

Author: Aaron Zavora; Jonathan Thompson

Published: 2026-09-11T18:26:59Z

Content type: article

Language: en

Sources: [Databricks](<https://devfeed.tech/sources/databricks.md>)

Topics: [databricks](<https://devfeed.tech/topics/databricks.md>), [Conversational AI](<https://devfeed.tech/topics/conversational-ai.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [data](<https://devfeed.tech/topics/data.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [conversational-ai](<https://devfeed.tech/tags/conversational-ai.md>), [dashboards](<https://devfeed.tech/tags/dashboards.md>), [data](<https://devfeed.tech/tags/data.md>), [databricks](<https://devfeed.tech/tags/databricks.md>), [healthcare](<https://devfeed.tech/tags/healthcare.md>), [healthcare-life-sciences](<https://devfeed.tech/tags/healthcare-life-sciences.md>), [industries](<https://devfeed.tech/tags/industries.md>), [metrics](<https://devfeed.tech/tags/metrics.md>)

## AI overview

The article explains how AI can help health plan finance teams move beyond BI dashboards that identify a higher medical loss ratio (MLR) and instead determine the causes and appropriate corrective actions. It describes Databricks and Abacus as combining governed enterprise data with payer-specific data, business context, and operational knowledge, while conversational AI lets finance leaders ask questions in plain language and receive answers more quickly.

## Source excerpt

A health plan CFO closes the month after the usual round of extracts, spreadsheets,...