# Heroku User Research Program: A Catalyst for Collaboration and Growth

DevFeed: [Heroku User Research Program: A Catalyst for Collaboration and Growth](<https://devfeed.tech/articles/heroku-user-research-program-a-catalyst-for-collaboration-and-growth-26447.md>)

Original publisher: [Read original article](<https://www.heroku.com/blog/heroku-user-research-program/>)

Author: Andrew McGrath

Published: 2023-10-12T22:10:50Z

Content type: article

Language: en

Sources: [Heroku](<https://devfeed.tech/sources/heroku.md>)

Topics: [Heroku](<https://devfeed.tech/topics/heroku.md>), [User experience (UX)](<https://devfeed.tech/topics/ux.md>), [Development](<https://devfeed.tech/topics/development.md>)

Tags: [customer](<https://devfeed.tech/tags/customer.md>), [customer-experience](<https://devfeed.tech/tags/customer-experience.md>), [features](<https://devfeed.tech/tags/features.md>), [heroku](<https://devfeed.tech/tags/heroku.md>), [innovation](<https://devfeed.tech/tags/innovation.md>), [insights](<https://devfeed.tech/tags/insights.md>), [new-features](<https://devfeed.tech/tags/new-features.md>), [news](<https://devfeed.tech/tags/news.md>), [product-development](<https://devfeed.tech/tags/product-development.md>), [products](<https://devfeed.tech/tags/products.md>), [research](<https://devfeed.tech/tags/research.md>), [services](<https://devfeed.tech/tags/services.md>), [user-research](<https://devfeed.tech/tags/user-research.md>), [voice](<https://devfeed.tech/tags/voice.md>)

## AI overview

Heroku describes its User Research Program, through which customers provide feedback, test new features, and share insights with product teams. The article reports interviews, UX studies, workshops, and feedback-driven influence on the public roadmap, while noting that future roadmap items are not guaranteed.

## Source excerpt

At Heroku, we're on a mission to continuously improve our products and services to provide the best possible customer experience. Feedback is at the heart of our innovation, and we're excited to highlight the Heroku User Research Program. Through this initiative, our customers provide feedback, test new features, and share their insights directly with our [...] The post Heroku User Research Program: A Catalyst for Collaboration and Growth appeared first on Heroku.