# How avatarin built a 24/7 retail agent with GPT-Realtime

DevFeed: [How avatarin built a 24/7 retail agent with GPT-Realtime](<https://devfeed.tech/articles/how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime-6302.md>)

Original publisher: [Read original article](<https://openai.com/index/avatarin>)

Published: 2026-07-30T00:00:00Z

Content type: article

Language: en

Sources: [OpenAI News](<https://devfeed.tech/sources/openai-news.md>)

Topics: [AI Chat](<https://devfeed.tech/topics/ai-chat.md>), [AI Bots](<https://devfeed.tech/topics/ai-bots.md>), [Retrieval Augmented Generation (RAG)](<https://devfeed.tech/topics/retrieval-augmented-generation-rag.md>)

Tags: [agent](<https://devfeed.tech/tags/agent.md>), [ai](<https://devfeed.tech/tags/ai.md>), [ai-agent](<https://devfeed.tech/tags/ai-agent.md>), [api](<https://devfeed.tech/tags/api.md>), [customer](<https://devfeed.tech/tags/customer.md>), [gpt](<https://devfeed.tech/tags/gpt.md>), [low-latency](<https://devfeed.tech/tags/low-latency.md>), [openai](<https://devfeed.tech/tags/openai.md>), [retail](<https://devfeed.tech/tags/retail.md>), [retrieval](<https://devfeed.tech/tags/retrieval.md>), [retrieval-augmented-generation](<https://devfeed.tech/tags/retrieval-augmented-generation.md>), [speech](<https://devfeed.tech/tags/speech.md>), [voice](<https://devfeed.tech/tags/voice.md>)

## AI overview

avatarin built a 24/7 multilingual retail shopping agent for Yamada Denki using OpenAI's GPT-Realtime. The agent supports voice conversations and product recommendations; a two-week public campaign reported about 30,000 users and 92% positive survey responses.

## Source excerpt

avatarin uses OpenAI's GPT-Realtime to give Yamada Denki shoppers 24/7 multilingual support. In two weeks, 30,000 people used the agent and 92% of survey responses were positive.