# How Cars24 scales conversations and builds faster with OpenAI

DevFeed: [How Cars24 scales conversations and builds faster with OpenAI](<https://devfeed.tech/articles/how-cars24-scales-conversations-and-builds-faster-with-openai-6327.md>)

Original publisher: [Read original article](<https://openai.com/index/cars24>)

Published: 2026-07-16T00:00:00Z

Content type: article

Language: en

Sources: [OpenAI News](<https://devfeed.tech/sources/openai-news.md>)

Topics: [AI Agent](<https://devfeed.tech/topics/ai-agent.md>), [OpenAI](<https://devfeed.tech/topics/openai.md>), [ChatGPT](<https://devfeed.tech/topics/chatgpt.md>), [codex](<https://devfeed.tech/topics/codex.md>), [App](<https://devfeed.tech/topics/app.md>)

Tags: [agent](<https://devfeed.tech/tags/agent.md>), [agentic](<https://devfeed.tech/tags/agentic.md>), [agents](<https://devfeed.tech/tags/agents.md>), [ai](<https://devfeed.tech/tags/ai.md>), [ai-agent](<https://devfeed.tech/tags/ai-agent.md>), [ai-agents](<https://devfeed.tech/tags/ai-agents.md>), [apis](<https://devfeed.tech/tags/apis.md>), [app](<https://devfeed.tech/tags/app.md>), [australia](<https://devfeed.tech/tags/australia.md>), [automotive](<https://devfeed.tech/tags/automotive.md>), [business](<https://devfeed.tech/tags/business.md>), [customer](<https://devfeed.tech/tags/customer.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [enterprise](<https://devfeed.tech/tags/enterprise.md>), [finance](<https://devfeed.tech/tags/finance.md>), [legal](<https://devfeed.tech/tags/legal.md>), [marketing](<https://devfeed.tech/tags/marketing.md>), [openai](<https://devfeed.tech/tags/openai.md>), [voice](<https://devfeed.tech/tags/voice.md>), [workflows](<https://devfeed.tech/tags/workflows.md>)

## AI overview

Cars24 uses OpenAI-powered voice and chat agents to support car buying, selling, financing, follow-up, and customer support. The company also deploys ChatGPT Enterprise and Codex to help teams create AI-powered workflows.

## Source excerpt

Cars24 uses OpenAI-powered voice and chat agents to handle 1M+ monthly conversation minutes, recover 12% of lost leads, and bring agentic workflows to teams across the company.