# How Fibery will transform product companies work and knowledge management processes

DevFeed: [How Fibery will transform product companies work and knowledge management processes](<https://devfeed.tech/articles/how-fibery-will-transform-product-companies-work-and-knowledge-management-processes-40869.md>)

Original publisher: [Read original article](<https://mdubakov.medium.com/how-fibery-will-transform-product-companies-work-and-knowledge-management-processes-80db7b70e0b?source=rss-854c3da48589------2>)

Author: Michael Dubakov

Published: 2022-05-25T11:31:57Z

Content type: opinion

Language: en

Sources: [Stories by Michael Dubakov on Medium](<https://devfeed.tech/sources/stories-by-michael-dubakov-on-medium.md>)

Topics: [Product Management](<https://devfeed.tech/topics/product-management.md>), [knowledge-management](<https://devfeed.tech/topics/knowledge-management.md>), [Software as a service](<https://devfeed.tech/topics/saas.md>), [Software](<https://devfeed.tech/topics/software.md>), [Development](<https://devfeed.tech/topics/development.md>)

Tags: [analysis](<https://devfeed.tech/tags/analysis.md>), [article](<https://devfeed.tech/tags/article.md>), [future-of-work](<https://devfeed.tech/tags/future-of-work.md>), [knowledge-management](<https://devfeed.tech/tags/knowledge-management.md>), [product-development](<https://devfeed.tech/tags/product-development.md>), [product-management](<https://devfeed.tech/tags/product-management.md>), [productivity](<https://devfeed.tech/tags/productivity.md>), [saas](<https://devfeed.tech/tags/saas.md>), [software-development](<https://devfeed.tech/tags/software-development.md>), [startup](<https://devfeed.tech/tags/startup.md>)

## AI overview

The article presents a vision for how a future version of Fibery could support product companies. Using a 50-100-person B2B SaaS startup as its context, it describes fragmented tools, disconnected discussions, weak customer-feedback handling, ad hoc feature prioritization, and poor links between specifications and work items.

## Source excerpt

We're working on Fibery for 5 years already and are still far from our main goal. What is our main goal? How do we envision the near future of work? Last year I wrote a long article about these topics -- Augmenting Organizational Intelligence, but it's quite abstract and hard to apply to usual use cases. Here I want to narrow the context and show you how a product company can operate having a "future" Fibery. The future is hard to show and explain, but I'll do my best to be as concrete as possible. Context: Product B2B SaaS startup, post-round A, 50-100 people. 🦐 Now -> Many tools Let' me briefly focus on the "now". How this startup most likely operates and what unsolved problems does it have? Typical product development company core toolset: Notion as a company wiki/intranet and product management Jira/Linear for software development Slack as a chat Asana for various projects in marketing and other non-IT teams Intercom: chat + user guide HubSpot as a CRM Canny as a feedback portal Miro as a diagram/whiteboard tool Problems There are many problems, but I just want to highlight several of them as examples. Knowledge lives in many tools (Notion, Miro, Canny, Slack, Jira) Discussions out of context Customers feedback handling process is poor Features prioritization process is ad-hoc and mostly based on gut feelings Connection between features specification and features as work items is weak Problem 1: Knowledge lives in many tools (Notion, Miro, Canny, Slack, Jira) It makes invention much harder since you have to extract it from many tools and put it into some digestible format for the analysis phase. Then you have to jump between these tools: brainstorm something in Miro -> document results in Notion -> have a sudden discussion in Slack -> jump back to Notion to add some ideas and options, etc. Many tools... People tend to seriously underestimate this problem, since reflection about working processes is not something they do often. Status quo is always there and people get