# How Figma's data science and user research teams weave together insights that count

DevFeed: [How Figma's data science and user research teams weave together insights that count](<https://devfeed.tech/articles/how-figma-s-data-science-and-user-research-teams-weave-together-insights-that-count-9598.md>)

Original publisher: [Read original article](<https://www.figma.com/blog/cross-functional-data-science-user-research-figma/>)

Author: Jenny Xie

Published: 2023-10-25T00:00:00Z

Content type: article

Language: en

Sources: [Figma Blog](<https://devfeed.tech/sources/figma-blog.md>)

Topics: [Figma](<https://devfeed.tech/topics/figma.md>), [Data Science](<https://devfeed.tech/topics/data-science.md>), [data](<https://devfeed.tech/topics/data.md>)

Tags: [collaboration](<https://devfeed.tech/tags/collaboration.md>), [communication](<https://devfeed.tech/tags/communication.md>), [data-science](<https://devfeed.tech/tags/data-science.md>), [figma](<https://devfeed.tech/tags/figma.md>), [insights](<https://devfeed.tech/tags/insights.md>), [research](<https://devfeed.tech/tags/research.md>), [user-research](<https://devfeed.tech/tags/user-research.md>)

## AI overview

Figma's data science and user research teams combine quantitative analysis with qualitative research to understand why notifications fall short. Their investigation found that many users were not receiving notifications and identified opportunities to improve alert types and recipient timing.

## Source excerpt

A cross-functional team brought together quantitative and qualitative learnings to figure out why notifications were falling short--and how to make them better.