# How Service Level Objectives Align Developers and Product Managers

DevFeed: [How Service Level Objectives Align Developers and Product Managers](<https://devfeed.tech/articles/how-not-to-fight-with-product-managers-as-a-developer-28056.md>)

Original publisher: [Read original article](<https://tech.trivago.com/post/2026-02-02-how-not-to-fight-with-product-managers-as-a-developer/>)

Author: Anis Khan Site Reliability Engineering is my role Cost optimization is my goal GitHub profile Linkedin profile

Published: 2026-02-02T00:00:00Z

Content type: opinion

Language: en

Sources: [Trivago](<https://devfeed.tech/sources/trivago.md>)

Topics: [Availability](<https://devfeed.tech/topics/availability.md>), [User Experience](<https://devfeed.tech/topics/user-experience.md>), [data](<https://devfeed.tech/topics/data.md>)

Tags: [availability](<https://devfeed.tech/tags/availability.md>), [developer](<https://devfeed.tech/tags/developer.md>), [engineering-culture](<https://devfeed.tech/tags/engineering-culture.md>), [maintainability](<https://devfeed.tech/tags/maintainability.md>), [opinions](<https://devfeed.tech/tags/opinions.md>), [outages](<https://devfeed.tech/tags/outages.md>), [performance](<https://devfeed.tech/tags/performance.md>), [site-reliability-engineering](<https://devfeed.tech/tags/site-reliability-engineering.md>), [technical](<https://devfeed.tech/tags/technical.md>), [uptime](<https://devfeed.tech/tags/uptime.md>)

## AI overview

This article argues that Service Level Objectives (SLOs) can reduce conflict between developers and product managers by creating a shared, data-driven agreement about reliability and user experience. It explains how a 99.9% availability target creates a 43.2-minute monthly downtime budget and shows how that budget can guide decisions about releasing features versus restoring stability.

## Source excerpt

It's a scenario developers relate to a little too well. The product manager always comes with more and more feature requests. They also want to release fast by giving a tight deadline. While you...