# How RingCentral builds AI-native work from engineering to ops

DevFeed: [How RingCentral builds AI-native work from engineering to ops](<https://devfeed.tech/articles/how-ringcentral-builds-ai-native-work-from-engineering-to-ops-6632.md>)

Original publisher: [Read original article](<https://openai.com/index/ringcentral>)

Published: 2026-08-12T00:00:00Z

Content type: article

Language: en

Sources: [OpenAI News](<https://devfeed.tech/sources/openai-news.md>)

Topics: [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [ChatGPT](<https://devfeed.tech/topics/chatgpt.md>), [codex](<https://devfeed.tech/topics/codex.md>), [coding](<https://devfeed.tech/topics/coding.md>), [CI/CD](<https://devfeed.tech/topics/cicd.md>)

Tags: [agentic](<https://devfeed.tech/tags/agentic.md>), [ai](<https://devfeed.tech/tags/ai.md>), [chatgpt](<https://devfeed.tech/tags/chatgpt.md>), [ci-cd](<https://devfeed.tech/tags/ci-cd.md>), [codex](<https://devfeed.tech/tags/codex.md>), [coding](<https://devfeed.tech/tags/coding.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [operations](<https://devfeed.tech/tags/operations.md>), [product-development](<https://devfeed.tech/tags/product-development.md>), [workflow](<https://devfeed.tech/tags/workflow.md>)

## AI overview

RingCentral describes how it uses ChatGPT Work and Codex to promote AI-native development across engineering and operations. An AI-Native Challenge gave employees, including nontechnical staff and executives, the freedom to build end-to-end projects spanning planning, implementation, testing, documentation, CI/CD, and iteration. The company presents this approach as a way to accelerate development while keeping humans responsible for requirements, context, architecture, testing, and verification.

## Source excerpt

See how RingCentral uses ChatGPT Work and Codex to accelerate AI product development and centralize operational intelligence across engineering and operations.