# How Srini Raghavan helped $3.4B SaaS Giant Freshworks Embrace the AI PDLC

DevFeed: [How Srini Raghavan helped $3.4B SaaS Giant Freshworks Embrace the AI PDLC](<https://devfeed.tech/articles/how-srini-raghavan-helped-3-4b-saas-giant-freshworks-embrace-the-ai-pdlc-34983.md>)

Original publisher: [Read original article](<https://www.news.aakashg.com/p/srini-raghavan-podcast>)

Author: Aakash Gupta

Published: 2026-08-24T23:16:09Z

Content type: article

Language: en

Sources: [Product Growth](<https://devfeed.tech/sources/product-growth.md>)

Topics: [Software as a service](<https://devfeed.tech/topics/saas.md>), [AI Agent](<https://devfeed.tech/topics/ai-agent.md>), [cursor](<https://devfeed.tech/topics/cursor.md>), [Design system](<https://devfeed.tech/topics/design-system.md>), [context](<https://devfeed.tech/topics/context.md>), [repo](<https://devfeed.tech/topics/repo.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [ai-agent](<https://devfeed.tech/tags/ai-agent.md>), [context](<https://devfeed.tech/tags/context.md>), [cursor](<https://devfeed.tech/tags/cursor.md>), [design-system](<https://devfeed.tech/tags/design-system.md>), [repo](<https://devfeed.tech/tags/repo.md>), [saas](<https://devfeed.tech/tags/saas.md>)

## AI overview

The article summarizes how Freshworks moved from a six-month release process to a two-week cycle under Chief Product Officer Srini Raghavan. It describes an AI product development lifecycle built on structured data, a parsable design system, documented coding standards, a single source repository, contextual knowledge hubs, reusable AI builder artifacts, governed AI agents, and an evaluation phase.

## Source excerpt

+ Why he uses Grok models, and the future of the "Product Builder" role