# How to build a strong incident response process

DevFeed: [How to build a strong incident response process](<https://devfeed.tech/articles/how-to-build-a-strong-incident-response-process-11803.md>)

Original publisher: [Read original article](<https://incident.io/blog/how-to-build-a-strong-incident-response-process>)

Author: Lisa Karlin Curtis

Published: 2022-03-28T00:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [Incident response](<https://devfeed.tech/topics/incident-response.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [incident](<https://devfeed.tech/topics/incident.md>)

Tags: [blog](<https://devfeed.tech/tags/blog.md>), [blog-post](<https://devfeed.tech/tags/blog-post.md>), [building](<https://devfeed.tech/tags/building.md>), [how-to](<https://devfeed.tech/tags/how-to.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [management](<https://devfeed.tech/tags/management.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

This article presents practical guidance for building a strong incident response process. It recommends starting with simple foundations, establishing a shared definition of incidents, practicing the process frequently, assigning clear communication responsibility, and providing transparent updates in a predictable format.

## Source excerpt

When building an incident response process, it's easy to get overwhelmed by all the moving parts - but less is more. Here are three things to do that will set you up for success.