# How to build a successful on-call team

DevFeed: [How to build a successful on-call team](<https://devfeed.tech/articles/how-to-build-a-successful-on-call-team-11959.md>)

Original publisher: [Read original article](<https://incident.io/blog/podcast-how-to-build-a-successful-on-call-team>)

Author: Charlie Kingston

Published: 2022-10-27T00:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [incident](<https://devfeed.tech/topics/incident.md>)

Tags: [culture](<https://devfeed.tech/tags/culture.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [management](<https://devfeed.tech/tags/management.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [operations](<https://devfeed.tech/tags/operations.md>), [outage](<https://devfeed.tech/tags/outage.md>), [podcast](<https://devfeed.tech/tags/podcast.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

This podcast discusses how to build a successful on-call team, including rota membership, team ownership, compassionate on-call culture, recognition of unhealthy on-call heroics, compensation, incentives, and operational practices. The discussion draws on the panellists' experience in start-ups and scale-ups.

## Source excerpt

In this podcast, our panellists discuss what it means to build a successful on-call team. Drawing on their experiences at fast growing start-ups and scale-ups, incident.io co-founders Pete and Chris cover everything from who should be on the rota and how to build a compassionate on-call culture, to compensation structures and tips for operationalising on-call.