# How to empower your team to own incident response

DevFeed: [How to empower your team to own incident response](<https://devfeed.tech/articles/how-to-empower-your-team-to-own-incident-response-11805.md>)

Original publisher: [Read original article](<https://incident.io/blog/how-to-empower-your-team-to-own-incident-response>)

Author: Martha Lambert

Published: 2022-05-16T00:00:00Z

Content type: tutorial

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [site-reliability-engineering](<https://devfeed.tech/topics/site-reliability-engineering.md>), [Monitoring](<https://devfeed.tech/topics/monitoring.md>)

Tags: [communication](<https://devfeed.tech/tags/communication.md>), [how-to](<https://devfeed.tech/tags/how-to.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [monitoring](<https://devfeed.tech/tags/monitoring.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [production](<https://devfeed.tech/tags/production.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [support](<https://devfeed.tech/tags/support.md>), [systems](<https://devfeed.tech/tags/systems.md>)

## AI overview

This article explains how growing engineering teams can build stronger ownership of incident response. It discusses moving from a centralized platform team to delivery teams that own their services, participate in on-call rotations, and understand their code's path into production. It also addresses the organizational and personal concerns around 24/7 support, communication, and developing engineers' confidence and responsibility.

## Source excerpt

In critical moments, you need everyone to know exactly what their role is in an incident in order to recover fast.