# How to level up your incident management program with Jeff Forde of Collectors

DevFeed: [How to level up your incident management program with Jeff Forde of Collectors](<https://devfeed.tech/articles/how-to-level-up-your-incident-management-program-with-jeff-forde-of-collectors-12006.md>)

Original publisher: [Read original article](<https://incident.io/blog/the-debrief-episode-fifteen>)

Published: 2024-03-12T14:35:56Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [Platform Engineering](<https://devfeed.tech/topics/platform-engineering.md>)

Tags: [how-to](<https://devfeed.tech/tags/how-to.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [platform-engineering](<https://devfeed.tech/tags/platform-engineering.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

An episode featuring Jeff Forde of Collectors explores how organizations can build, optimize, and advance their incident management programs at different stages of maturity.

## Source excerpt

In this episode, we sit down with Jeff Forde, Architect at Collectors, to get his advice for building an incident management program at several key stages.