# How Virgin Atlantic uses AI to enhance every step of travel

DevFeed: [How Virgin Atlantic uses AI to enhance every step of travel](<https://devfeed.tech/articles/how-virgin-atlantic-uses-ai-to-enhance-every-step-of-travel-6712.md>)

Original publisher: [Read original article](<https://openai.com/index/virgin-atlantic-oliver-byers>)

Published: 2025-12-08T00:00:00Z

Content type: article

Language: en

Sources: [OpenAI News](<https://devfeed.tech/sources/openai-news.md>)

Topics: [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [Development](<https://devfeed.tech/topics/development.md>), [AI Development](<https://devfeed.tech/topics/ai-development.md>), [OpenAI](<https://devfeed.tech/topics/openai.md>), [ChatGPT](<https://devfeed.tech/topics/chatgpt.md>), [Finance](<https://devfeed.tech/topics/finance.md>), [data](<https://devfeed.tech/topics/data.md>), [Mobile](<https://devfeed.tech/topics/mobile.md>), [Support](<https://devfeed.tech/topics/support.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [airline](<https://devfeed.tech/tags/airline.md>), [chatgpt](<https://devfeed.tech/tags/chatgpt.md>), [code](<https://devfeed.tech/tags/code.md>), [customer-experience](<https://devfeed.tech/tags/customer-experience.md>), [data](<https://devfeed.tech/tags/data.md>), [development](<https://devfeed.tech/tags/development.md>), [mobile](<https://devfeed.tech/tags/mobile.md>), [openai](<https://devfeed.tech/tags/openai.md>), [real-time](<https://devfeed.tech/tags/real-time.md>), [software-development](<https://devfeed.tech/tags/software-development.md>), [speed](<https://devfeed.tech/tags/speed.md>), [support](<https://devfeed.tech/tags/support.md>), [travel](<https://devfeed.tech/tags/travel.md>)

## AI overview

Virgin Atlantic is using AI, including OpenAI and ChatGPT Enterprise, to accelerate software development, improve finance analysis and decision-making, support employees, and enhance customer experiences across travel services.

## Source excerpt

Virgin Atlantic CFO Oliver Byers shares how the airline is using AI to speed up development, improve decision-making, and elevate customer experience.