# HubSpot Incident Report: February 25, 2026

DevFeed: [HubSpot Incident Report: February 25, 2026](<https://devfeed.tech/articles/hubspot-incident-report-february-25-2026-29105.md>)

Original publisher: [Read original article](<https://product.hubspot.com/blog/hubspot-incident-report-february-25-2026>)

Author: Shilpa Varma

Published: 2026-03-20T17:48:30Z

Content type: article

Language: en

Sources: [HubSpot](<https://devfeed.tech/sources/hubspot.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [ui](<https://devfeed.tech/topics/ui.md>), [Access Control](<https://devfeed.tech/topics/access-control.md>), [Authorization](<https://devfeed.tech/topics/authorization.md>), [configuration](<https://devfeed.tech/topics/configuration.md>)

Tags: [access-control](<https://devfeed.tech/tags/access-control.md>), [analysis](<https://devfeed.tech/tags/analysis.md>), [configuration](<https://devfeed.tech/tags/configuration.md>), [deployment](<https://devfeed.tech/tags/deployment.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [errors](<https://devfeed.tech/tags/errors.md>), [health-checks](<https://devfeed.tech/tags/health-checks.md>), [http](<https://devfeed.tech/tags/http.md>), [hubspot](<https://devfeed.tech/tags/hubspot.md>), [incident](<https://devfeed.tech/tags/incident.md>), [issue](<https://devfeed.tech/tags/issue.md>), [monitoring](<https://devfeed.tech/tags/monitoring.md>), [report](<https://devfeed.tech/tags/report.md>), [user-interface](<https://devfeed.tech/tags/user-interface.md>)

## AI overview

HubSpot reports a February 25, 2026 service disruption that blocked access to certain contact, company, order, and project-based workflows in the user interface. Backend workflow automations continued to run normally, and no customer data was lost. The incident resulted from permission scopes being deployed without corresponding production role assignments.

## Source excerpt

On February 25, 2026, HubSpot experienced a service disruption affecting user access to specific types of workflows within our user interface. All backend workflow automations continued to execute normally without interruption - no automations were delayed, missed, or lost. We have completed a thorough analysis of this incident and are implementing targeted safeguards to prevent this class of failure from recurring.