# Using Claude and custom tools to streamline production support debugging

DevFeed: [Using Claude and custom tools to streamline production support debugging](<https://devfeed.tech/articles/i-m-the-agent-for-claude-now-33523.md>)

Original publisher: [Read original article](<https://www.aha.io/engineering/articles/im-the-for-claude-now>)

Published: 2026-06-22T00:00:00Z

Content type: opinion

Language: en

Sources: [Aha! Engineering Blog](<https://devfeed.tech/sources/aha-engineering-blog.md>)

Topics: [Claude](<https://devfeed.tech/topics/claude.md>), [Tooling](<https://devfeed.tech/topics/tooling.md>), [debugging](<https://devfeed.tech/topics/debugging.md>), [Command-line interface](<https://devfeed.tech/topics/cli.md>)

Tags: [claude](<https://devfeed.tech/tags/claude.md>), [cli](<https://devfeed.tech/tags/cli.md>), [debugging](<https://devfeed.tech/tags/debugging.md>), [production-debugging](<https://devfeed.tech/tags/production-debugging.md>), [workflows](<https://devfeed.tech/tags/workflows.md>)

## AI overview

An Aha! engineer describes using Claude with a custom production-debugging skill to support customer tickets. The skill links to filtered logs and provides tools for configuration inspection, query analysis, and record history, while customer data is kept out of Claude.

## Source excerpt

Every seven weeks or so, each Aha! engineer takes a week of support rotation. I caught myself doing something dumb during my last one. A ticket came in. I clicked over to our production log viewer, narrowed the time range, and started piecing togeth