# How to Improve App Ratings by Communicating with Users and Asking at the Right Time

DevFeed: [How to Improve App Ratings by Communicating with Users and Asking at the Right Time](<https://devfeed.tech/articles/impress-your-users-30560.md>)

Original publisher: [Read original article](<https://ryanharter.com/blog/2013/07/impress-your-users/>)

Published: 2013-07-22T07:00:00Z

Content type: opinion

Language: en

Sources: [Blogs on Ryan Harter](<https://devfeed.tech/sources/blogs-on-ryan-harter.md>)

Topics: [App](<https://devfeed.tech/topics/app.md>), [Google](<https://devfeed.tech/topics/google.md>)

Tags: [app](<https://devfeed.tech/tags/app.md>), [google](<https://devfeed.tech/tags/google.md>), [play-store](<https://devfeed.tech/tags/play-store.md>)

## AI overview

The article argues that app developers can improve ratings by responding personally to user emails, asking for ratings after users have had time to use the app, and maintaining solid app quality. It discusses the AppRate library and its timing limits, including install age, launches, and recent crashes.

## Source excerpt

App ratings are an extremely factor in any app. No matter what app store you are on, people value the opinions of other users. Google has always said that high Play Store ratings are an important factor in getting your app featured. I won't pretend that I know a magic bullet to get endless 5 start reviews, but here are a few things I've learned along the way. Communicate I get emails from my users. I invite that by putting a 'Contact Us' button on the about screen in Hashnote. Often times these are simple questions or requests, but I make a concerted effort to respond to every user email I get.