# incident.io: A scalable incident management solution built for enterprises

DevFeed: [incident.io: A scalable incident management solution built for enterprises](<https://devfeed.tech/articles/incident-io-a-scalable-incident-management-solution-built-for-enterprises-11823.md>)

Original publisher: [Read original article](<https://incident.io/blog/incident-io-for-enterprise>)

Author: Luis Gonzalez

Published: 2023-08-04T14:55:23Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [incident](<https://devfeed.tech/topics/incident.md>), [Security](<https://devfeed.tech/topics/security.md>), [Software as a service](<https://devfeed.tech/topics/saas.md>), [Single sign-on (SSO)](<https://devfeed.tech/topics/sso.md>), [Automation](<https://devfeed.tech/topics/automation.md>), [SOC](<https://devfeed.tech/topics/soc.md>)

Tags: [automation](<https://devfeed.tech/tags/automation.md>), [catalog](<https://devfeed.tech/tags/catalog.md>), [enterprise](<https://devfeed.tech/tags/enterprise.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [operational-excellence](<https://devfeed.tech/tags/operational-excellence.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [saas](<https://devfeed.tech/tags/saas.md>), [security](<https://devfeed.tech/tags/security.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [soc](<https://devfeed.tech/tags/soc.md>), [sso](<https://devfeed.tech/tags/sso.md>), [workflows](<https://devfeed.tech/tags/workflows.md>)

## AI overview

This article presents incident.io as a scalable incident management solution for enterprises with complex products, large customer bases, and many incident responders. It highlights enterprise requirements such as SCIM, SSO, service catalogs, webhooks, adoption, automation, security, and robust workflows. The Catalog feature helps responders understand service ownership and incident context, while the broader feature set is intended to improve incident response, customer trust, and operational excellence.

## Source excerpt

With incident.io, enterprise businesses have an incident management solution that can navigate their complex needs and improve their response processes.