# Incident management really can be for everyone

DevFeed: [Incident management really can be for everyone](<https://devfeed.tech/articles/incident-management-really-can-be-for-everyone-11828.md>)

Original publisher: [Read original article](<https://incident.io/blog/incident-management-for-all>)

Author: incident.io

Published: 2023-11-14T14:29:01Z

Content type: opinion

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [incident](<https://devfeed.tech/topics/incident.md>), [data](<https://devfeed.tech/topics/data.md>), [Server](<https://devfeed.tech/topics/server.md>)

Tags: [breach](<https://devfeed.tech/tags/breach.md>), [compliance](<https://devfeed.tech/tags/compliance.md>), [data-breaches](<https://devfeed.tech/tags/data-breaches.md>), [developers](<https://devfeed.tech/tags/developers.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [management-tools](<https://devfeed.tech/tags/management-tools.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [tools](<https://devfeed.tech/tags/tools.md>)

## AI overview

The article argues that incident management should be accessible across an organization, not reserved for engineers responding to technical failures. It highlights participation by teams such as Customer Support, Risk, and Compliance, and presents contract breaches and potential information leaks as situations that require coordinated response, assigned roles, and follow-up actions.

## Source excerpt

It's time to move past the idea that incident management tools can only be used to respond to incidents--and only by engineering teams.