# Incident Report: July 22, 2026

DevFeed: [Incident Report: July 22, 2026](<https://devfeed.tech/articles/incident-report-july-22-2026-29107.md>)

Original publisher: [Read original article](<https://product.hubspot.com/blog/incident-report-july-22-2026>)

Author: Karina Devadoss

Published: 2026-08-14T17:06:07Z

Content type: news

Language: en

Sources: [HubSpot](<https://devfeed.tech/sources/hubspot.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [configuration](<https://devfeed.tech/topics/configuration.md>), [bug](<https://devfeed.tech/topics/bug.md>), [health checks](<https://devfeed.tech/topics/health-checks.md>), [client](<https://devfeed.tech/topics/client.md>)

Tags: [2026](<https://devfeed.tech/tags/2026.md>), [bug](<https://devfeed.tech/tags/bug.md>), [change](<https://devfeed.tech/tags/change.md>), [configuration](<https://devfeed.tech/tags/configuration.md>), [customers](<https://devfeed.tech/tags/customers.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [errors](<https://devfeed.tech/tags/errors.md>), [europe](<https://devfeed.tech/tags/europe.md>), [health-checks](<https://devfeed.tech/tags/health-checks.md>), [hubspot](<https://devfeed.tech/tags/hubspot.md>), [incident](<https://devfeed.tech/tags/incident.md>), [memory](<https://devfeed.tech/tags/memory.md>), [network](<https://devfeed.tech/tags/network.md>), [performance](<https://devfeed.tech/tags/performance.md>), [report](<https://devfeed.tech/tags/report.md>), [services](<https://devfeed.tech/tags/services.md>)

## AI overview

HubSpot reports that a configuration change triggered a latent defect in a core CRM service, causing European customers to experience CRM access disruptions for approximately 55 minutes on July 22, 2026. No data was lost, and non-European regions operated without interruption.

## Source excerpt

Customers in Europe faced CRM access issues on July 22 due to a configuration change. Learn about the incident, its impact, and our commitment to improved reliability.