# Incident with Codespaces

DevFeed: [Incident with Codespaces](<https://devfeed.tech/articles/incident-with-codespaces-76207.md>)

Original publisher: [Read original article](<https://www.githubstatus.com/incidents/lzyq3tjy07yq>)

Published: 2024-07-17T17:56:00Z

Content type: news

Language: en

Sources: [GitHub Status - Incident History](<https://devfeed.tech/sources/github-status-incident-history.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [GitHub](<https://devfeed.tech/topics/github.md>)

Tags: [codespaces](<https://devfeed.tech/tags/codespaces.md>), [github](<https://devfeed.tech/tags/github.md>), [hardware](<https://devfeed.tech/tags/hardware.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [network](<https://devfeed.tech/tags/network.md>)

## AI overview

On July 17, 2024, Codespaces was degraded for 17 minutes, with 5% of newly created codespaces failing to start after reaching a one-hour startup timeout. The timeouts resulted from an earlier incident involving an update to GitHub's network hardware, and that incident's mitigation also resolved this one. GitHub says it is working to improve how it identifies links between incidents and reduce unnecessary customer-facing incident noise.

## Source excerpt

On July 17th, 2024 between 17:56 and 18:13 UTC the Codespaces service was degraded and 5% of codespaces were failing to start after creation. After analyzing the failing codespaces, we realized that all of them had reached the 1 hour timeout allocated for starting. Further, we realized that the root cause of the timeouts was the larger incident earlier in the day due to updating github's network hardware. We realized this incident was already mitigated by the mitigation of the earlier incident. We are working to see if we can improve our incident response process to better understand the connection between incidents in the future and avoid unnecessary incident noise for customers.