# Industry Interviews: Colm Doyle, Incident Commander at Slack

DevFeed: [Industry Interviews: Colm Doyle, Incident Commander at Slack](<https://devfeed.tech/articles/industry-interviews-colm-doyle-incident-commander-at-slack-11851.md>)

Original publisher: [Read original article](<https://incident.io/blog/interview-with-colm-doyle-slack>)

Author: Stephen Whitworth

Published: 2021-07-13T00:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Slack](<https://devfeed.tech/topics/slack.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Tooling](<https://devfeed.tech/topics/tooling.md>), [zoom](<https://devfeed.tech/topics/zoom.md>)

Tags: [developer](<https://devfeed.tech/tags/developer.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [industry](<https://devfeed.tech/tags/industry.md>), [management](<https://devfeed.tech/tags/management.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack](<https://devfeed.tech/tags/slack.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [tooling](<https://devfeed.tech/tags/tooling.md>)

## AI overview

An interview with Colm Doyle, Developer Advocacy lead and incident commander at Slack, covering his experience with incident management, incident response, training, and major incidents. It describes Slack's incident commander rotation, earlier experiences at Kitman Labs and Facebook, and a SEV-1 outage that required the team to use Zoom when Slack and its bot tooling were unavailable.

## Source excerpt

We talk to Colm Doyle about his experiences as an Incident Commander at Slack.