# Intermittent downtime from repeated crashes

DevFeed: [Intermittent downtime from repeated crashes](<https://devfeed.tech/articles/intermittent-downtime-from-repeated-crashes-11842.md>)

Original publisher: [Read original article](<https://incident.io/blog/intermittent-downtime>)

Author: Lawrence Jones

Published: 2022-11-30T00:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Heroku](<https://devfeed.tech/topics/heroku.md>), [Monitoring](<https://devfeed.tech/topics/monitoring.md>), [debugging](<https://devfeed.tech/topics/debugging.md>)

Tags: [app](<https://devfeed.tech/tags/app.md>), [automation](<https://devfeed.tech/tags/automation.md>), [debugging](<https://devfeed.tech/tags/debugging.md>), [flow](<https://devfeed.tech/tags/flow.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [logs](<https://devfeed.tech/tags/logs.md>), [metrics](<https://devfeed.tech/tags/metrics.md>), [monitoring](<https://devfeed.tech/tags/monitoring.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [technical](<https://devfeed.tech/tags/technical.md>), [traces](<https://devfeed.tech/tags/traces.md>)

## AI overview

A technical write-up describes 13 minutes of intermittent downtime caused by repeated application crashes on Heroku. The on-call engineer responded to H10 crash alerts by manually rebooting the dyno, while the incident response team used an incident channel and investigated logs, metrics, and traces. The supplied text ends before the complete cause and reliability measures are provided.

## Source excerpt

This is a technical write-up of an incident on Friday 18th November 2022 where we experienced 13 minutes of downtime from intermittent crashes.