# Managing incidents in a growing organization

DevFeed: [Managing incidents in a growing organization](<https://devfeed.tech/articles/managing-incidents-in-a-growing-organization-11960.md>)

Original publisher: [Read original article](<https://incident.io/blog/podcast-managing-incidents-in-a-growing-organisation>)

Author: incident.io

Published: 2023-01-12T00:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [Agile](<https://devfeed.tech/topics/agile.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>)

Tags: [agile](<https://devfeed.tech/tags/agile.md>), [ai](<https://devfeed.tech/tags/ai.md>), [cryptocurrency](<https://devfeed.tech/tags/cryptocurrency.md>), [cto](<https://devfeed.tech/tags/cto.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

A podcast episode featuring Matt Huxtable, CTO at Ziglu, discusses how the engineering team evolved, building an agile culture, managing incidents, balancing technical fixes with communication, creative incident responses, and whether AI is ready to help solve incidents.

## Source excerpt

In this week's episode, we're joined by Matt Huxtable, CTO at Ziglu (an e-money issuer, offering a variety of digital finance services, particularly well known for its cryptocurrency services).