# Microsoft, Copilot, and how to add friction

DevFeed: [Microsoft, Copilot, and how to add friction](<https://devfeed.tech/articles/microsoft-copilot-and-how-to-add-friction-40861.md>)

Original publisher: [Read original article](<https://mutto.fyi/posts/2026/07/microsoft-copilot/>)

Published: 2026-07-09T00:00:00Z

Content type: opinion

Language: en

Sources: [Mutt0-ds Notes](<https://devfeed.tech/sources/mutt0-ds-notes.md>)

Topics: [Microsoft](<https://devfeed.tech/topics/microsoft.md>), [User Experience](<https://devfeed.tech/topics/user-experience.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [Users](<https://devfeed.tech/topics/users.md>), [OpenAI](<https://devfeed.tech/topics/openai.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [copilot](<https://devfeed.tech/tags/copilot.md>), [microsoft](<https://devfeed.tech/tags/microsoft.md>), [openai](<https://devfeed.tech/tags/openai.md>), [user-experience](<https://devfeed.tech/tags/user-experience.md>)

## AI overview

An opinion article argues that Microsoft's Copilot products create user friction through slow performance, hallucinations, weak context handling, and confusing integration across products. It suggests that these experience problems may undermine Microsoft's AI position despite access to powerful models.

## Source excerpt

I was watching with deep sadness the thousands of layoffs that Microsoft has announced in the past days, and the backlash when they removed...