# Opsgenie is shutting down. Here's what that means, and how incident.io can help

DevFeed: [Opsgenie is shutting down. Here's what that means, and how incident.io can help](<https://devfeed.tech/articles/opsgenie-is-shutting-down-here-s-what-that-means-and-how-incident-io-can-help-11945.md>)

Original publisher: [Read original article](<https://incident.io/blog/opsgenie-is-shutting-down-heres-what-that-means-and-how-incident-io-can-help>)

Author: Stephen Whitworth

Published: 2025-03-13T09:44:58Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [atlassian](<https://devfeed.tech/topics/atlassian.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Automation](<https://devfeed.tech/topics/automation.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [atlassian](<https://devfeed.tech/tags/atlassian.md>), [automation](<https://devfeed.tech/tags/automation.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [features](<https://devfeed.tech/tags/features.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [product](<https://devfeed.tech/tags/product.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

Atlassian is shutting down Opsgenie: new accounts will stop being created after June 4, 2025, and the service will close completely on April 5, 2027. The article explains the risks of remaining on a maintenance-mode on-call tool and promotes incident.io On-Call as an alternative for incident response, scheduling, alerting, investigation, and automation.

## Source excerpt

Atlassian announced they're shutting down Opsgenie, their widely-used on-call alerting platform. Starting June 4, 2025, Opsgenie won't accept new customers, and the service will shut down entirely by April 5, 2027. Understandably, teams aren't thrilled. Here's what this means for you and how to stay ahead of the change.