# Our guide to creating your own incident management software stack

DevFeed: [Our guide to creating your own incident management software stack](<https://devfeed.tech/articles/our-guide-to-creating-your-own-incident-management-software-stack-12033.md>)

Original publisher: [Read original article](<https://incident.io/blog/the-modern-incident-management-software-stack>)

Author: Chris Evans

Published: 2022-10-17T00:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Slack](<https://devfeed.tech/topics/slack.md>), [Discord](<https://devfeed.tech/topics/discord.md>), [Microsoft Teams](<https://devfeed.tech/topics/microsoft-teams.md>)

Tags: [discord](<https://devfeed.tech/tags/discord.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [microsoft-teams](<https://devfeed.tech/tags/microsoft-teams.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack](<https://devfeed.tech/tags/slack.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [using-software](<https://devfeed.tech/tags/using-software.md>), [workflow](<https://devfeed.tech/tags/workflow.md>)

## AI overview

This guide examines the modern software stack used to support incident management. It discusses common activities, the tools organizations combine, the shortcomings of that stack, and how incident.io can integrate those tools into a more powerful workflow.

## Source excerpt

We're fortunate enough to speak to a huge number of companies about their incident management processes. In doing so, we've noticed an emergent trend in how modern companies are using software to support their incident management processes, and a common set of challenges faced by them too.