# Our New Approach to Laravel Product Support

DevFeed: [Our New Approach to Laravel Product Support](<https://devfeed.tech/articles/our-new-approach-to-laravel-product-support-3891.md>)

Original publisher: [Read original article](<https://laravel.com/blog/our-new-approach-to-laravel-product-support>)

Author: Ferenc Bartha

Published: 2025-09-08T14:36:54Z

Content type: article

Language: en

Sources: [Laravel Blog](<https://devfeed.tech/sources/laravel-blog.md>)

Topics: [Laravel](<https://devfeed.tech/topics/laravel.md>), [Developer experience](<https://devfeed.tech/topics/developer-experience.md>), [Tooling](<https://devfeed.tech/topics/tooling.md>), [real-time](<https://devfeed.tech/topics/real-time.md>), [Cloud](<https://devfeed.tech/topics/cloud.md>)

Tags: [cloud](<https://devfeed.tech/tags/cloud.md>), [developer](<https://devfeed.tech/tags/developer.md>), [developer-experience](<https://devfeed.tech/tags/developer-experience.md>), [enterprise](<https://devfeed.tech/tags/enterprise.md>), [laravel](<https://devfeed.tech/tags/laravel.md>), [product](<https://devfeed.tech/tags/product.md>), [real-time](<https://devfeed.tech/tags/real-time.md>), [support](<https://devfeed.tech/tags/support.md>), [tooling](<https://devfeed.tech/tags/tooling.md>), [workflows](<https://devfeed.tech/tags/workflows.md>)

## AI overview

Laravel describes how it rebuilt product support by expanding its engineering team, restructuring support operations, improving tooling and workflows, and providing broader expertise across its products. The Artisan Desk at Laracon US 2025 demonstrated this approach through live troubleshooting, coaching, and product support.

## Source excerpt

Read how Laravel scaled its product support team to cut response times and deliver a better developer experience.