# Pager fatigue: Making the invisible work visible

DevFeed: [Pager fatigue: Making the invisible work visible](<https://devfeed.tech/articles/pager-fatigue-making-the-invisible-work-visible-11953.md>)

Original publisher: [Read original article](<https://incident.io/blog/pager-fatigue-making-the-invisible-work-visible>)

Author: Matilda Hultgren

Published: 2025-04-25T14:03:53Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [dashboards](<https://devfeed.tech/topics/dashboards.md>), [Software](<https://devfeed.tech/topics/software.md>)

Tags: [coding](<https://devfeed.tech/tags/coding.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

The article explains how incident.io makes on-call pager fatigue visible through a Fatigue Score and a daily Morning Report. It describes how the approach draws on fatigue-management practices from healthcare, emergency services, aviation, nuclear power, and oil and gas, with the goal of protecting responders and reducing errors.

## Source excerpt

We developed The Fatigue Score to make sure our On-call responders' efforts are visible. Here's how we did it, and how you can too.