# Plain builds real-time customer support insights with Tinybird

DevFeed: [Plain builds real-time customer support insights with Tinybird](<https://devfeed.tech/articles/plain-builds-real-time-customer-support-insights-with-tinybird-18597.md>)

Original publisher: [Read original article](<https://www.tinybird.co/blog/plain>)

Author: Tinybird

Published: 2024-10-07T00:00:00Z

Content type: article

Language: en

Sources: [Tinybird](<https://devfeed.tech/sources/tinybird.md>)

Topics: [real-time](<https://devfeed.tech/topics/real-time.md>), [data](<https://devfeed.tech/topics/data.md>), [Support](<https://devfeed.tech/topics/support.md>)

Tags: [b2b](<https://devfeed.tech/tags/b2b.md>), [customer](<https://devfeed.tech/tags/customer.md>), [customer-stories](<https://devfeed.tech/tags/customer-stories.md>), [data](<https://devfeed.tech/tags/data.md>), [features](<https://devfeed.tech/tags/features.md>), [insights](<https://devfeed.tech/tags/insights.md>), [real-time](<https://devfeed.tech/tags/real-time.md>), [support](<https://devfeed.tech/tags/support.md>), [technical](<https://devfeed.tech/tags/technical.md>), [time](<https://devfeed.tech/tags/time.md>)

## AI overview

The article describes how Plain uses Tinybird to add data-driven features to its technical B2B customer support platform, helping customers identify support trends in real time.

## Source excerpt

Read how the fastest, most powerful support platform for technical B2B teams uses Tinybird to permeate its product with data-driven features that help customers identify support trends in real time.