# Platforms are sitting on buried knowledge. Your agents are forcing you to dig it up

DevFeed: [Platforms are sitting on buried knowledge. Your agents are forcing you to dig it up](<https://devfeed.tech/articles/platforms-are-sitting-on-buried-knowledge-your-agents-are-forcing-you-to-dig-it-up-12211.md>)

Original publisher: [Read original article](<https://platformengineering.org/blog/platforms-are-sitting-on-buried-knowledge-for-agents>)

Author: Mallory Haigh

Published: 2026-07-28T10:29:36Z

Content type: opinion

Language: en

Sources: [Platform Engineering Blog](<https://devfeed.tech/sources/platform-engineering-blog.md>)

Topics: [Platform Engineering](<https://devfeed.tech/topics/platform-engineering.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>)

Tags: [agentic](<https://devfeed.tech/tags/agentic.md>), [agents](<https://devfeed.tech/tags/agents.md>), [ai](<https://devfeed.tech/tags/ai.md>), [evaluation](<https://devfeed.tech/tags/evaluation.md>), [platform-engineering](<https://devfeed.tech/tags/platform-engineering.md>), [policy](<https://devfeed.tech/tags/policy.md>), [security](<https://devfeed.tech/tags/security.md>)

## AI overview

The article argues that trust in AI agents is primarily a platform engineering problem rather than a problem solved by improving agents alone. Platform teams must expose organizational knowledge through evaluation infrastructure, explicit definitions of done, and policy-as-code so agents can produce work that matches security, quality, and production expectations.

## Source excerpt

The trust problem with AI agents is actually a platform engineering problem. Here's why platform teams are the only ones who can solve it.