# Recapping our live event: On-call as it should be, present and future

DevFeed: [Recapping our live event: On-call as it should be, present and future](<https://devfeed.tech/articles/recapping-our-live-event-on-call-as-it-should-be-present-and-future-11971.md>)

Original publisher: [Read original article](<https://incident.io/blog/recapping-our-live-event-on-call-as-it-should-be-present-and-future>)

Author: incident.io

Published: 2024-04-19T17:24:52Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Slack](<https://devfeed.tech/topics/slack.md>), [dogfooding](<https://devfeed.tech/topics/dogfooding.md>)

Tags: [dogfooding](<https://devfeed.tech/tags/dogfooding.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [event](<https://devfeed.tech/tags/event.md>), [feature](<https://devfeed.tech/tags/feature.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [launch](<https://devfeed.tech/tags/launch.md>), [outage](<https://devfeed.tech/tags/outage.md>), [overview](<https://devfeed.tech/tags/overview.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack](<https://devfeed.tech/tags/slack.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

This article recaps a live virtual event about incident.io's On-call product. It explains why the company built the product, describes its six-month preparation and customer beta testing, and highlights foundations such as scheduling and escalation paths alongside features like Slack shift-change announcements.

## Source excerpt

We recently hosted the live event On-call as it should be, present and future. Now, you can read the high-level overview, in addition to watching the full recording.