# Reflecting on a momentous 2023 at incident.io

DevFeed: [Reflecting on a momentous 2023 at incident.io](<https://devfeed.tech/articles/reflecting-on-a-momentous-2023-at-incident-io-11974.md>)

Original publisher: [Read original article](<https://incident.io/blog/reflecting-on-a-momentous-2023>)

Author: Luis Gonzalez

Published: 2023-12-23T01:17:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>)

Tags: [blog](<https://devfeed.tech/tags/blog.md>), [blog-post](<https://devfeed.tech/tags/blog-post.md>), [company](<https://devfeed.tech/tags/company.md>), [customers](<https://devfeed.tech/tags/customers.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [london](<https://devfeed.tech/tags/london.md>), [management](<https://devfeed.tech/tags/management.md>), [outage](<https://devfeed.tech/tags/outage.md>), [platform](<https://devfeed.tech/tags/platform.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [product](<https://devfeed.tech/tags/product.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [us](<https://devfeed.tech/tags/us.md>), [vision](<https://devfeed.tech/tags/vision.md>), [work](<https://devfeed.tech/tags/work.md>)

## AI overview

incident.io reflects on its transformative 2023, describing progress toward becoming the place teams go when things go wrong. The article highlights broader customer and cross-functional use of the platform, an intentionally open definition of incidents, and the company doubling its staff across London and the U.S.

## Source excerpt

With 2023 just about wrapped up, we wanted to take a look back on what was a special year at incident.io