# Rewiring incident response, with AI in the loop

DevFeed: [Rewiring incident response, with AI in the loop](<https://devfeed.tech/articles/rewiring-incident-response-with-ai-in-the-loop-34020.md>)

Original publisher: [Read original article](<https://sridharrajarao.com/blog/rewiring-incident-response/>)

Author: Sridhar Rajarao

Published: 2026-07-25T00:00:00Z

Content type: opinion

Language: en

Sources: [Sridhar Rajarao](<https://devfeed.tech/sources/sridhar-rajarao.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Slack](<https://devfeed.tech/topics/slack.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [Grafana](<https://devfeed.tech/topics/grafana.md>), [jira](<https://devfeed.tech/topics/jira.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [grafana](<https://devfeed.tech/tags/grafana.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [jira](<https://devfeed.tech/tags/jira.md>), [operations](<https://devfeed.tech/tags/operations.md>), [slack](<https://devfeed.tech/tags/slack.md>), [sre](<https://devfeed.tech/tags/sre.md>), [startups](<https://devfeed.tech/tags/startups.md>)

## AI overview

An account of restructuring incident response at a growing company, moving from a single Slack thread to a durable incident stack. The article describes gaps in paging, Grafana alerts, and Jira visibility, and explains how AI helped draft SLAs, build dashboards, and write boilerplate while human judgment remained central.

## Source excerpt

Six weeks in at a new company, rewiring incident response from one Slack thread to a working stack, with AI compressing the parts that used to take a quarter.