# Runbook Best Practices and Automated Incident Response with Harness AI SRE

DevFeed: [Runbook Best Practices and Automated Incident Response with Harness AI SRE](<https://devfeed.tech/articles/runbooks-for-modern-ops-best-practices-ai-sre-13420.md>)

Original publisher: [Read original article](<https://www.harness.io/blog/how-to-build-runbooks-that-work----and-automate-them-with-harness-ai-sre>)

Author: Ryan Taylor

Published: 2026-07-15T00:00:00Z

Content type: tutorial

Language: en

Sources: [Harness Blog](<https://devfeed.tech/sources/harness-blog.md>)

Topics: [site-reliability-engineering](<https://devfeed.tech/topics/site-reliability-engineering.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Automation](<https://devfeed.tech/topics/automation.md>)

Tags: [automation](<https://devfeed.tech/tags/automation.md>), [best-practices](<https://devfeed.tech/tags/best-practices.md>), [how-to](<https://devfeed.tech/tags/how-to.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [operations](<https://devfeed.tech/tags/operations.md>), [sre](<https://devfeed.tech/tags/sre.md>), [sre-automation](<https://devfeed.tech/tags/sre-automation.md>)

## AI overview

This tutorial explains how to create effective software-system runbooks that are actionable, accessible, accurate, authoritative, and adaptable. It also describes how Harness AI SRE can automate runbook execution during incidents, including filing tickets, triggering rollbacks, and posting incident-timeline updates.

## Source excerpt

Learn what makes a runbook effective, how to keep them accurate and actionable, and how Harness AI SRE automates runbook execution during incidents. | Blog